Shipping Information

US Domestic Shipping

Our shipping rates are extremely reasonable and simple to understand. Shipping rates* and options include:FedEx Ground and Smart Post

  • FedEx Ground — $7.79
  • FedEx 2-Day Air — $13.79
  • FedEx Overnight — $25.79

Shipments will reach most U.S. destinations within 4-8 business days via FedEx Smart Post – please check our Time-in-Transit map below for full details on delivery speed, adding one to two days to the information contained there.

FedEx Transit Time Map

*Rates shown are for one wand shipped within the Continental United States including tracking and insurance.

Important: Our owls would much rather deliver to physical street addresses but we will ship to P.O. Boxes if that is your only option.

US Ground Delivery Times

Ground delivery times vary depending on your location – see the FedEx Time-in-Transit Map. The map is color coded and will show the estimated days for delivery for package shipped to your destination. All shipments originate from zip code 32401.

Deliveries outside the Continental United States will be shipped via the US Postal Service Priority Mail.

Express Shipping Information

Express Orders: Express orders are generally shipped within 3 days following order confirmation (though in extenuating circumstances it may take 2-3 business days such, as on a weekend). Please take this into consideration when placing your order and please call us directly if you have questions about this.

Express Customers: IMPORTANT! The day we ship your package does not count toward its total transit time. A package ordered on Wednesday and shipped by FedEx 2-day on Thursday will arrive on Monday NOT Friday.

FedEx does not offer Saturday Delivery as a standard option for Express shipments. This can cause confusion on expected delivery time. For example…if your order is placed on Thursday and you choose Two Day Express, your order will likely ship out on Friday from Zip Code 32401 and arrive on Tuesday – NOT Monday, as Saturday will not count as a day in this process. If you have any special shipping needs please Contact Us with those needs and/or concerns.

International Shipping Information

NO MATTER WHERE YOU LIVE…IT IS SIMPLE TO CHOOSE AUTHENTIC ALIVAN’S PRODUCTS

Our shipping rates are extremely affordable to anywhere in the world!

In order to be sure that anyone worldwide will be able to purchase an Authentic Alivan’s wand, we charge shipping starting at only $19! That’s right….no matter where we ship your wand, the shipping charge for one wand is only $19. Most orders shipped to International destinations are shipped via First Class – orders over 4 lbs. are shipped by standard Airmail.

Note #1: Due to the need to fill out appropriate customs paperwork, International orders leave our shop 2-5 days after order confirmation. Please take into account US postal holidays. Most orders to Canada and the UK take 3-4 weeks to deliver. Other countries can take anywhere from 1 to 6 weeks for delivery.

Note #2: International customers may be subject to import duties and taxes, which are levied once a shipment reaches your country. Your charge from Alivan’s includes only the cost of your item(s) and the cost of shipping. Any additional charges for customs clearance must be taken care of by you. Please note that we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country so please contact your local customs office for more information.

Note #3 – All orders are processed in your own native currency: All orders on our site are processed by credit card so the correct currency exchange is automatically handled by your own credit card company – all you need to do is follow the standard checkout process. You will be shown a USD charge at the time of checkout but you will only be billed an equivalent amount in your country’s currency, by your own credit card company.

Note #4 – Holiday delivery is not guaranteed by the post office when ordering in December.

Exchange Rate Calculator: We now have a Real-Time Worldwide Currency Exchange Rate Calculator to help you figure out how much a wand will cost in your own currency. Enter the price of the wand on our site and click the button below.

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